Teams is where you can collaborate across projects in real-time,
while Workplace is for the entire company and its culture to come together.
Organisations require both forms of conversation to be successful.
Both Microsoft Teams and Workplace from Facebook have undergone a huge transformation over the last few months, let alone the last few years. The impact of Covid-19 on global workplaces has resulted in roadmaps being accelerated, and features and functionality added to reinforce and support a newfound importance to “Work from Anywhere”.
At Azuronaut, we started a new digital event series back in the summer called “Microsoft and Workplace: Better Together. This was in response to many queries from our clients about how the two platforms could work alongside each other. Some assumed that one made the other redundant, others believed that having two so ‘similar’ platforms would result in duplication of information, or confusion at a time where organisations recognised the importance of clear, meaningful communication.
So we’re here to answer the question – why you should be using them both, together. For after all, they have two distinct roles to play for any organisation. And once you see this first-hand, you’ll never go back.
Teams is the hub for collaborationFrom March 12th to March 21st 2020, 560m minutes of Teams meetings per day skyrocketed to 2.7bn minutes. The number of organisations seeking to understand and work with Microsoft Teams better since lockdown and working from anywhere became commonplace has been huge.
Teams should be your hub for collaboration, and ‘team’ work!
It is fully integrated with Office 365, which means that it already sits as part of your Microsoft Suite, so it makes sense to leverage what is there already, and also the other useful tools within Microsoft – SharePoint and OneNote to name two. The fact that Teams is fully synced with these additional platforms means your working will be streamlined and more effective.
Collaboration is made much more effective with one centralised hub for project working. You can create specific project or function Teams, and channels within these can be used to oversee different parts of the whole team effort. For example, we’ve seen our marketing team benefit from channels which they can personalise and invite specific people to collaborate on – from a website team, to event teams and an area to collaborate with Sales.
Everyone can work on content together, in real-time, thanks to the Office 365 integration. Once you’re finished with a document, the knowledge management aspect is also taken care of, to ensure simple sharing and an easy path to find the documents you need, when you need them.
In the age of the video call, Microsoft Teams again comes to the fore, with crystal clear calling and live collaboration, whether you’re having a one-to-one with your manager, or soon a company all-hands for up to 20,000 people.
Making sure you fully utilise the benefits of Teams is vital if you want to provide your people with a quick, simple way to seamlessly collaborate.
Workplace is where your people and culture come togetherWorkplace too has seen a similar increase in users, and recently passed the five million customers mark. But the question we’re asked is, how can it work alongside Teams?
As we said earlier, defining the role is important for success – and whilst Teams is the hub for collaboration, Workplace is truly where your people and culture come together.
It fits the missing piece on how an organisation communicates more broadly, how to connect people to form those tangible workplace relationships – engagement and belonging amongst their colleagues and the work they do.
In organisations of any size, but particularly those on the enterprise scale, or those with large frontline workforces, Workplace is where your entire company can come together. It is a dedicated and secure space for people in companies to connect, communicate and engage.
Workplace is part of the Facebook family, which means companies can take advantage of familiar features like News Feeds, Groups and Tagging to keep people engaged. So just imagine Workplace as being your private and secure Facebook instance at work.
We’re so used to using mobile-first platforms to communicate – from Twitter, Instagram and Facebook – and Workplace is helping bring corporate communications to a place where they are more easy and engaging, including on mobile, which results in higher adoption rates and engagement for those all-important comms.
It is this mobile-first approach which has driven the platform’s success for what we like to call “Outer Loop” communication, that is sharing information widely across your organisation, connecting with people outside your direct teams and day-to-day work, and breaking down silos across the business. We know that Workplace usage varies from individual too, and here even those more passive users can consume valuable content relevant for the whole company. You don’t have to be a serial commenter to gain the benefits from a variety of Workplace activities – from Town Halls, Employee Resource Groups (like LGBTQ) and info on company benefits.
Meanwhile, bottom-up feedback from your entire team means that the finger is on the pulse for the right information at the right time. This challenging period has seen a variety of groups spring up to boost morale – company pets, karaoke and quizzes just some of the way Workplace has come into its own during 2020.
So, with the benefits clear to see, why not get in touch with the team today and we can have a chat about how best to connect and empower your people, with Microsoft Teams and Workplace from Facebook, together.